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Taxi Bill of Rights

Taxi Bill of Rights

 

When you use Central Minnesota Yellow Cab, you have the right to the following:

  • Direct the destination and route used
  • Travel to any destination within our service area (trips outside our area may also be arranged)
  • A knowledgeable driver who speaks English and knows City Geography
  • A safe and courteous driver who obeys traffic laws
  • A clean, safe and comfortable ride
  • You have the right to obtain a receipt
  • Pay only the amount displayed on the taximeter
    (Gratuities for good service is appropriate.)
  • Be accompanied by a service animal
  • Expect the driver to be able to make change for a $20 bill

Your taxi driver also has rights that you should respect, including the following:

  • Behave in a civil manner.
  • Refrain from smoking, drinking or eating food inside a taxicab.
  • Do not distract or otherwise prevent the taxi driver from focusing on driving.
  • Pay the fare posted on the meter: Should you dispute the fare, you should take the taxi driver’s
    name and cab number and report your dispute to 320-252-8080
  • A driver may request a deposit up to the estimated amount of the fare in advance.
  • For your safety, please wear your seat belt
  • Do not expect the driver to make change for anything greater than a $20 bill

 

A taxi driver may refuse to transport if:

  • The driver believes he/she may be in danger
  • The passenger refuses to provide a deposit, up to a reasonable amount of the fare
  • The passengers are conducting themselves in a disorderly manner, using profane or offensive language, or are acting in such a manner as to be offensive to the driver or other passengers

 

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